REPLACEMENT VEHICLE
Until the vehicle is ready, we provide fast solutions so mobility is never interrupted.
Average Response Time
30 Minutes
Continue Your Journey
While the vehicle is under repair, immediate alternative transport solutions are arranged so travel or work isn't disrupted.
-
Coverage in 81 Provinces
A seamless service network across Türkiye
-
Real-Time Tracking
All operations proceed in real time
-
Quality Assurance
A follow-up process after every case
Average Response Time
30 Minutes
Replacement Vehicle
A replacement vehicle matching the applicable policy or agreement, aligned by brand and segment, is arranged; delivery location, duration, and handover are coordinated from a single center. The service covers two core needs: bridging vehicle support, which keeps fleet operations running while a new vehicle order is in transit, and courtesy vehicle support, which maintains continuity while a vehicle is under maintenance or repair. In both cases, the vehicle is matched brand-to-brand and segment-to-segment, and provided at the same standard until the process is complete.
-
Call Intake Process
Cases are logged through our 24/7 call center
-
Service Provider Activation
The most suitable service provider is automatically assigned and directed
-
Operation Tracking
The vehicle towing process is monitored and reported in real time
Replacement Vehicle
Smooth Mobility Solution Partner
We provide end-to-end management of replacement vehicle procurement, delivery, and return processes for insurance companies and fleet management firms across all 81 provinces.
“The average vehicle delivery time is 2 hours.”
CONTACT US
Reach Prorota services anytime for support and feedback.